Frequently Asked Questions
Helpful answers about orders, handmade timelines, gift options, shipping, and caring for your crochet pieces.
How long does it take to prepare an order?
Ready-made items usually ship quickly, while made-to-order pieces need extra crafting time. The product page and checkout flow will show the most relevant availability details.
Do you offer custom orders?
Yes. Custom crochet orders begin through the Instagram contact flow on the website. Once the details are agreed, a private checkout link can be prepared for the customer.
Can I add gift wrapping or a gift note?
Yes. Gift wrapping, gift bag options, and a personal message can be selected from eligible product pages before adding an item to the cart.
How can I track my order?
After checkout, your order information and progress remain connected to your customer account. You can also contact the shop if you need an update.
How should I care for my crochet item?
Handmade crochet items should be handled gently. Spot cleaning and careful storage are recommended unless more specific care instructions are provided for a product.