Shipping & Returns

Important information about delivery timing, handmade preparation, and how to get help with an order issue.

Shipping

Available shipping methods, regions, and delivery charges are shown during checkout. Handmade and made-to-order pieces may require extra preparation time before dispatch.

Order Timing

Orders that are ready in stock can usually move faster than custom or made-to-order items. If timing matters for a gift or special occasion, contact the shop before placing the order.

Returns

If there is a problem with your order, please reach out through the contact page as soon as possible. Return or replacement decisions may depend on the item type and its condition, especially for handmade or custom products.

Damaged or Incorrect Orders

If your parcel arrives damaged or the wrong item is delivered, contact the shop with your order details and clear photos so the issue can be resolved properly.